Car business as usual

Now that I am on the other side of the desk, I can clearly understand what people hate about the process of buying a vehicle from a car dealership. A little background… I was in the car business for 15 years – sales and finance. I have always worked in highline carlines and never worked at a dealership that didn’t stress customer service, honesty, integrity and professionalism. Now I own a company that goes out and buys cars for people who are intimidated by the process or just don’t have the time. It is now clear to me why I get clients. You would think that with everything going on in the car business and the economy that there would be some kind of change in the way dealers do business. I know the movie “The Goods” is coming out, but that is supposed to be a parody, not how the business operates now! I still can’t believe that a dealer can get away with things like non-refundable deposits, treating perspective customers like they need the dealer more than the dealer needs them and just general, shady ways of doing business. And professionalism? Courtesy? Respect? Integrity? Pretty much out the window… I try to go to at least 3 or 4 different dealerships for my clients and in most cases, I am lucky if 1 of them actually returns my call. Truly shocking… Even more shocking is that the owners actually allow this to happen. How much business is being lost? It is a total shame but change has to come. It can not continue this way much longer. Soon you will be able to buy a car at Wallmart and on Ebay. Just think, all of those crappy car salesmen are gonna be selling you insurance, home improvements and real estate. Don’t say I didn’t warn you!
Click here to see how my business works!

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